Arun Kapoor translates business workflows into technical roadmaps for CRM, WMS, and integration-heavy builds. He runs discovery workshops and defines acceptance criteria that procurement and engineering teams can audit.
Arun spent a decade in solution architecture roles before leading pre-build design at DigiOpera. He maps AS-IS processes, data flows, and integration points—then proposes phased MVPs that de-risk budget while preserving a credible path to full automation.
His workshop outputs include process diagrams, API contracts, data migration assumptions, and test scenarios signed by business owners. That documentation becomes the single source of truth when scope debates arise mid-project.
Arun works closely with sales and delivery leads so proposals reflect real effort, not optimistic guesses. He is the primary architect contact for RFP responses requiring integration with SAP, Salesforce, Shopify, or custom legacy systems.
Areas of expertise
- Solution architecture
- CRM & WMS
- System integration
- Discovery workshops
Connect:
LinkedIn
, Profile
Articles by Arun Kapoor
- Order Management System for Omnichannel Retail — Jun 30, 2026
- Multi-Tenant SaaS Architecture Patterns — Jun 8, 2026
- Technical Debt Reduction in Live Products — May 17, 2026
- Software Estimation Techniques That Work — Apr 25, 2026
- Dedicated Development Team in India — Apr 4, 2026
- GDPR Compliant Software Development Guide — Mar 13, 2026
- UAT Testing for Custom Software Releases — Feb 19, 2026
- A/B Testing Infrastructure for Product Teams — Jan 28, 2026
- Shopify App Development for Custom Checkout — Jan 7, 2026
- Chatbot Development for Support and Sales — Dec 16, 2025
- Vendor Portal Development for Supply Chains — Nov 24, 2025
- Custom Billing Software vs UdyogBill — Nov 2, 2025
- Healthcare Software Development Compliance Basics — Oct 12, 2025
- Multi-Vendor Marketplace Development Guide — Sep 20, 2025
- Software Maintenance Contract: SLA Terms Explained — Aug 29, 2025
- SaaS Product Development from Idea to Launch — Aug 7, 2025
- Offshore Software Development: How to Succeed — Jul 16, 2025
- Warehouse Management System: Custom vs Off-the-Shelf — Jun 25, 2025
- iOS App Development Outsourcing: India vs Onshore — Jun 3, 2025
- How to Select a Shopify Development Agency — May 12, 2025
- ERP for Manufacturing: Features That Actually Matter — Apr 20, 2025
- How to Choose a Custom Software Development Company — Mar 30, 2025
- Your Business Isn't Failing. Your Software Is. — Mar 8, 2025
- The Strategic Imperative of Custom Software: Eliminating Technical Debt to Drive Sustainable Scaling — Feb 14, 2025
Frequently asked questions
What deliverables come from Arun's discovery phase?
Process maps, integration inventory, MVP scope, risk register, effort estimate ranges, and acceptance criteria—typically within 2–3 weeks for mid-size programmes.
Does Arun stay involved after kickoff?
Yes. He signs off integration boundaries at each major release and joins design reviews when new modules touch core data models.
Can Arun help evaluate build vs buy?
Absolutely. He produces TCO comparisons and fit-gap analysis for SaaS alternatives before recommending custom build.
Meet the full leadership team
Discuss a project